Refund Policy

Last Updated: April 8, 2025

Executive Summary

Wellness Districts LLC operates an exclusive investment advisory program in which significant value is delivered immediately upon access. As a result, our refund policy is strict: refund consideration is available only prior to Access being Granted. Once you have received access to any program materials, systems, or investment opportunities, all sales are final. We do not offer refunds based on investment outcomes, market performance, or dissatisfaction with results. Initiating a chargeback constitutes a material breach of your agreement and will be contested vigorously.

1. Company Identity

This Refund Policy is issued by Wellness Districts LLC, a Texas limited liability company. All payment processing, program enrollment, and service delivery are conducted by Wellness Districts LLC. For questions, contact us at [email protected] or (713) 234-6880.

2. Definitions

Access Granted
The point at which any of the following has occurred: (a) you have received login credentials or access to any program portal, member area, or digital resource; (b) you have participated in any onboarding call, strategy session, or consultation with Company representatives; (c) you have received any proprietary investment materials, deal information, research reports, or analysis; or (d) any substantive work, preparation, or research has been performed by the Company specifically for or on behalf of you.
Investor / Client
Any individual or entity that has submitted payment, signed an enrollment agreement, or otherwise contracted with Wellness Districts LLC for access to its investment program or advisory services.
Business Day
Any day Monday through Friday, excluding federal holidays observed in the State of Texas.

3. Refund Eligibility

Pre-Access Refunds

A refund request submitted prior to Access being Granted may be considered on a case-by-case basis. However, even pre-access refunds are subject to deduction of the following non-refundable fees:

  • Administrative fee — A flat administrative fee to cover the costs of enrollment processing, application review, and initial due diligence.
  • Payment processing fees — All transaction fees charged by payment processors (typically 2.9% + $0.30 or as otherwise imposed) are non-refundable.
  • Time incurred — Any time spent by Company personnel reviewing your application or preparing for your onboarding may be deducted at a reasonable hourly rate.

Pre-access refunds are not guaranteed and are issued at the sole discretion of Wellness Districts LLC.

Post-Access: No Refunds

No refunds are available once Access has been Granted. The following circumstances do not constitute grounds for a refund after access has been provided:

  • Dissatisfaction with program materials, content, or delivery style
  • Failure to achieve desired investment returns or financial outcomes
  • Change in personal financial circumstances or investment objectives
  • Market conditions, economic downturns, or investment performance below projections
  • Failure to implement program guidance, attend scheduled sessions, or follow program recommendations
  • Change of mind or decision to pursue a different investment strategy
  • Disputes regarding the value received relative to the program fee

4. No Liability for Investment Outcomes

Wellness Districts LLC does not guarantee any specific investment outcome, return on investment, profit, or financial result. All investments involve risk, including the possibility of losing the entire principal invested. The Company provides access to investment opportunities, education, advisory resources, and program support — but cannot and does not control market performance, deal outcomes, or individual results.

Investment losses, underperformance relative to projections, or outcomes that differ from expectations do not give rise to any right of refund, credit, or other claim against Wellness Districts LLC.

5. Refund Request Process

If you believe you are eligible for a refund under this Policy, you must submit a written request using the process below. Verbal requests will not be accepted or processed.

1
Submit a written request — Email your refund request to [email protected] with the subject line "Refund Request — [Your Full Name]."
2
Include required information — Your request must include: (a) your full legal name; (b) the email address used at enrollment; (c) the date of payment; (d) the amount paid; (e) a clear description of why you believe a refund is warranted; and (f) any supporting documentation.
3
Review period — Wellness Districts LLC will review your request and respond within ten (10) Business Days of receipt. We may request additional information during this period; failure to respond to such requests within five (5) Business Days will result in closure of your request.
4
Decision — Our decision on your refund request is final. If a refund is approved, it will be processed to the original payment method within fifteen (15) Business Days of the approval date.

6. Chargebacks

Internal Resolution Requirement

You must contact Wellness Districts LLC and allow a period of ten (10) Business Days for internal resolution before initiating any chargeback, payment dispute, or reversal with your bank or card issuer. Submitting a refund request as described in Section 5 satisfies this requirement.

Chargeback as Material Breach

Initiating a chargeback or payment dispute without first completing the internal resolution process constitutes a material breach of your agreement with Wellness Districts LLC and will be contested.

Evidence Submission

In the event of any chargeback or dispute, Wellness Districts LLC will submit all available evidence to the relevant financial institution, including but not limited to:

  • Signed enrollment agreements and payment confirmations
  • Records of access granted (login activity, material downloads, session attendance)
  • Communication records and correspondence
  • This Policy and any other terms agreed to at enrollment

Costs & Indemnity

If you initiate an unauthorized or unjustified chargeback, you agree to indemnify and hold harmless Wellness Districts LLC for all costs incurred in contesting the chargeback, including chargeback fees assessed by the payment processor, administrative costs, and reasonable attorneys' fees.

7. Indemnity

You agree to defend, indemnify, and hold harmless Wellness Districts LLC, its members, managers, officers, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to: (a) your breach of this Policy; (b) any unauthorized chargeback or payment dispute initiated by you; (c) any misrepresentation made by you in connection with your enrollment or participation; or (d) your failure to comply with the obligations set forth in this Policy or your enrollment agreement.

8. Governing Law

This Refund Policy shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Texas. If any provision of this Policy is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

For all refund inquiries, contact: [email protected]  ·  (713) 234-6880