Cancellation & Payment Policy

Last Updated: April 8, 2025

Executive Summary

Wellness Districts LLC maintains a strict cancellation and payment policy to protect the integrity of our investment program and the interests of all participants. In brief: payment is due as agreed upon enrollment; cancellations prior to access being granted may be eligible for consideration; once access to program materials, systems, or investment opportunities has been granted, no cancellations or refunds are available. All disputes must be resolved internally before any chargeback is initiated.

1. Definitions

Company
Wellness Districts LLC, a Texas limited liability company, and its members, managers, officers, agents, and representatives.
Investor / Client
Any individual or entity that has submitted an application, enrollment form, or payment to Wellness Districts LLC for access to its investment program, advisory services, or related materials.
Services
All investment advisory, educational, and program services offered by Wellness Districts LLC, including strategy calls, investment materials, deal access, mentorship, and related resources.
Access Granted
The point at which any of the following occurs: (a) you receive login credentials or access to any program portal or member area; (b) you participate in any onboarding call or strategy session; (c) you receive any proprietary investment materials, deal information, or research; or (d) any substantive work is performed by the Company on your behalf.
Business Day
Any day Monday through Friday, excluding federal holidays recognized in the State of Texas.

2. Electronic Acceptance

By submitting payment, signing any enrollment agreement, or electronically confirming your participation in the Wellness Districts program, you acknowledge that you have read, understood, and agreed to this Cancellation & Payment Policy in its entirety. Electronic acceptance carries the same legal weight as a handwritten signature under applicable law.

This Policy is incorporated by reference into any agreement between you and Wellness Districts LLC. In the event of any conflict, the terms of a separately executed agreement shall control, but only to the extent of the conflict.

3. Payment Terms

Payment for the Wellness Districts investment program is due as specified in your enrollment agreement or payment confirmation. The following terms apply:

  • All payments are due in full by the date specified in your enrollment agreement unless a payment plan has been expressly agreed upon in writing.
  • Where a payment plan has been agreed, each installment is due on the specified date. Failure to make a scheduled payment constitutes a material breach of your agreement.
  • Wellness Districts LLC reserves the right to suspend access to program materials and services in the event of any overdue payment.
  • You are responsible for all transaction fees, currency conversion fees, or other charges imposed by your bank or payment processor.
  • All amounts are stated in U.S. dollars unless otherwise expressly specified.

4. Cancellation Policy

Pre-Access Cancellation

If you request cancellation prior to Access being Granted (as defined above), your request will be reviewed on a case-by-case basis. Pre-access cancellation requests should be submitted in writing to [email protected]. The Company will respond within five (5) Business Days. Any refund issued for a pre-access cancellation is subject to deduction of administrative and processing fees as described in our Refund Policy.

Post-Access Cancellation

No cancellations are permitted once Access has been Granted. Due to the proprietary nature of our investment program, the immediate value delivered upon access (including but not limited to strategy sessions, deal access, and confidential materials), and the costs incurred by the Company in onboarding each client, all sales are final once Access has been Granted. Dissatisfaction with outcomes, changes in personal financial circumstances, or changes in investment objectives do not constitute grounds for cancellation or refund after access has been provided.

5. Client Obligations

As a condition of participation in the Wellness Districts program, you agree to the following obligations:

  • Accurate information — You will provide accurate and complete information in all applications, forms, and communications. Misrepresentation of your financial status, accredited investor status, or investment objectives is grounds for immediate termination without refund.
  • 72-hour response — You will respond to all communications from the Company within seventy-two (72) hours on Business Days. Failure to respond within this window may result in delayed services without any obligation for refund or credit.
  • Attend scheduled calls — You will attend all scheduled strategy calls and onboarding sessions as arranged. No-shows or last-minute cancellations without at least 24-hour notice may be counted against your program engagement without right to reschedule at no cost.
  • Maintain confidentiality — You will treat all proprietary investment materials, deal information, research, and program content as strictly confidential. You may not share, distribute, reproduce, or disclose any program materials to any third party without the prior written consent of Wellness Districts LLC.

6. Chargebacks

Internal Resolution Requirement

Before initiating any chargeback, dispute, or reversal with your bank or credit card issuer, you are required to first contact Wellness Districts LLC in writing at [email protected] and allow us a period of ten (10) Business Days to review and respond to your concern. We are committed to resolving all legitimate concerns in good faith.

Chargeback as Material Breach

Initiating a chargeback, dispute, or reversal without first exhausting the internal resolution process described above constitutes a material breach of your agreement with Wellness Districts LLC.

In the event of an unauthorized or unjustified chargeback, you agree to:

  • Indemnify Wellness Districts LLC for all costs associated with responding to and contesting the chargeback, including but not limited to chargeback fees, processing fees, and reasonable attorneys' fees.
  • Provide any documentation, correspondence, or evidence requested by the Company or its payment processor in connection with the dispute.
  • Accept that Wellness Districts LLC will submit all available evidence to contest the chargeback, including records of services rendered, communications, and access logs.

7. No Investment Guarantees

Nothing in this Policy or in any other Company material constitutes a guarantee of investment returns, profits, or any specific financial outcome. All investments carry inherent risks, including the risk of loss of principal. The Wellness Districts program provides access to investment opportunities, education, and advisory resources, but cannot and does not guarantee that any particular investment will perform as projected.

Dissatisfaction with investment performance, market conditions, or outcomes that differ from projections does not entitle any Investor/Client to a cancellation, refund, or any other form of relief under this Policy.

8. Severability and Governing Law

This Policy shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. If any provision of this Policy is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Any dispute arising from or relating to this Policy shall be subject to the exclusive jurisdiction of the courts located in the State of Texas.

For questions about this Policy, contact us at [email protected] or (713) 234-6880.